SHIPPING & HANDLING
Thanks for taking the time to learn about Terra Vida’s legal policies. This is where you’ll find information about our site’s Shipping & Handling. If you still have questions after reading them, please contact us at [email protected] or go to our Contact page.
When an order has been received in our system, a processing time of 2 to 4 business days is required to ship the order.
When order is shipped, you will be provided tracking information via email.
Shipments are sent using DHL, UPS & USPS Services. Typical shipping time may vary from 2 to 4 business days after processing time within the USA. International orders will experience a different delivery time then internal USA. This does not include any bad weather, holidays or back orders.
Our products can be purchased online and shipped to your home, anywhere in the U.S. and to a growing number of countries worldwide, including most of Europe and South America. We are updating our list of countries we ship to on a regular basis taking into account the regulation in these countries. Please re-visit this page periodically to see what other countries were added.
Countries currently eligible for shipment:
Argentina, Australia, Austria, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Slovenia, South Africa, Sweden, Switzerland, United Kingdom, U.S.A, U.S. Virgin Islands, Uruguay.
It is your responsibility as a customer to know your local laws and regulations before ordering. There are currently many countries that allow CBD-based products to be marketed and sold. Please contact your local authority before placing an order.
Any duty, import, or general taxes or fees for sending our product to an international country will be passed to the consumer; we are not responsible for these extra charges. Please inquire with your location legislation.
If back order takes place, we will do our best to notify you of the back order and provide with the estimated next shipment date.
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with understanding the present status of CBD (cannabidiol) products in your country.
We hope you enjoy our products,
The Terra Vida Team.